CANCELLATIONS & REFUNDS
Last updated: 2 November 2026
This policy covers Super plans bought on gohunt.co.in and bookings for GoHunt treasure and scavenger hunt events.
Event bookings: if you cancel
- 10 days or more before the event: full refund.
- From 10 days to 7 days before: 50% refund.
- From 7 days to 48 hours before: 25% refund.
- Less than 48 hours before, or not turning up: no refund.
- You can give your place to a friend instead, until the event starts (the team captain manages swaps).
- Players who don't turn up without cancelling may not be able to book our next organised event.
Event bookings: if we cancel or change the event
If we cancel or postpone an event, or can't place you in a team, you get a full refund, or you can move to another date if you prefer.
Super
- Super refunds are considered case by case. To ask for one, email support@gohunt.co.in with the email address of your GoHunt account and the reason.
- If a game fails because of a fault on our side, we restore the lost game on your plan or refund you.
- Super bought inside the iPhone or Android app is refunded through Apple or Google, under their refund rules.
How refunds are paid
Approved refunds are made to the original payment method within 5–7 business days of approval. Your bank may take a few more days to show it. The payment gateway's fee on the original payment may not be refundable where we cancel at your request.
Questions: support@gohunt.co.in (bookings: games@gohunt.co.in).
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